ŞERAH APART otel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Guests appreciate the apartments' convenient location near essential services and the friendly staff who contribute to a pleasant stay.

• The location is close to restaurants and shops, offering easy access to key amenities.
• Staff interactions are noted as friendly and helpful, fostering a welcoming atmosphere.
• The apartments are spacious and well-equipped, providing a comfortable environment.
• Availability of private parking is a valued convenience for visitors.

Areas to improve

Some guests reported issues with cleanliness, noting a lack of attention to detail, alongside concerns regarding facilities and maintenance.

• Cleanliness was not consistently up to standard in some units, with mentions of dirt and mold.
• Certain facilities require maintenance, including exposed electrical wires or air conditioning problems.
• Some essential services, like daily room cleaning or amenities, were reportedly not provided.
• A few rooms lacked air conditioning or had ventilation issues.

What guests love

Saudi visitors appreciate the spacious, clean, and well-equipped apartments, offering a comfortable stay and a strategic location near amenities and dining options.

• Apartments are spacious, clean, and modern, featuring equipped kitchens and pleasant balconies.
• The location is good, close to restaurants, grocery stores, and markets.
• Staff and owners are noted for their friendly, respectful, and very cooperative demeanor.
• Convenient private parking is available for guests.

Areas to improve

Some Saudi guests noted issues concerning cleanliness, particularly in bathrooms, alongside insufficient air conditioning in certain rooms.

• Concerns were raised about the cleanliness of bathrooms and general facilities.
• Some rooms lacked air conditioning or experienced issues with existing units.
• Inadequate general cleanliness was observed on occasion.
• A few comments mentioned exposed electrical wires or low ceiling heights.

What guests love

Emirati guests appreciate the apartment hotel's prime location, noting the pleasant cooperation offered by the reception staff.

• The overall location of the apartment hotel is highlighted as a key strength.
• Certain staff members provide friendly assistance and notable cooperation.
• The apartment hotel is considered suitable for families and groups.

Areas to improve

Some Emirati guests encountered concerns regarding cleanliness standards, alongside unsatisfactory experiences with room allocation and issue resolution.

• Issues related to cleanliness were noted in some units.
• A negative experience occurred concerning room allocation not matching the booking.
• There was dissatisfaction with compensation provided when errors happened.

What guests love

Kuwaiti guests appreciated the refined and respectful treatment from the reception staff, praising the good and friendly service they received during their stay.

• The reception was welcoming and professional, offering attentive service.
• The owners demonstrated good and friendly interaction with guests.
• The location was convenient, close to essential amenities like a laundry and supermarket.
• Guests commended the service provided by the staff.

Areas to improve

Some Kuwaiti guests encountered issues with booking discrepancies and noted concerns regarding cleanliness and the quality of essential facilities.

• There was an issue with apartment setup regarding sufficient beds for the number of guests.
• Some visitors reported a low standard of cleanliness in the accommodation.
• Sudden water interruptions occurred during showers.
• A mismatch was observed between the booked arrangement and what was provided in the apartment.

Amenities

• Shared kitchen
• Private bathroom
• Outdoor fireplace
• Picnic area
• Outdoor furniture
• Sun deck
• BBQ facilities
• Terrace

Where it is

Uzungöl Yeni mahalle, 61940 Uzungöl, Turkey