Tilya Resort Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Arab guests frequently highlight the water park and pools as major attractions, making the resort a fun destination for families.

• The water facilities, including slides and pools, are a primary draw for families and children.
• Many visitors commend the general level of cleanliness throughout the resort.
• Guests note that some staff members are friendly and helpful, providing good service.
• Some couples and guests seeking tranquility appreciate the quiet location and pleasant views.

Areas to improve

The resort faces criticism for its distance from key areas, alongside recurring complaints about small room sizes and breakfast quality.

• Many guests express dissatisfaction with the resort's location, noting its distance from the city center and airport.
• There are frequent comments regarding the small size of the rooms and issues with their cleanliness or maintenance.
• Breakfast is criticized for lacking variety or quality, with some remarks about its serving.
• Some visitors are bothered by crowded pools due to the entry of external guests.

What guests love

Saudi guests appreciate the resort's cleanliness and enjoyable water facilities, particularly for children, with specific praise for helpful staff members.

• Visitors enjoy the presence of good pools and water attractions that appeal to families and children.
• Many guests commend the overall cleanliness of the place and the rooms.
• Guests value the good conduct of some staff and their willingness to assist.
• The location is noted as being close to the sea, offering pleasant views.

Areas to improve

Saudi guests complain about crowded pools due to external visitors, alongside small room sizes and limited breakfast options.

• Pools are frequently overcrowded due to the allowance of external visitors.
• Many guests find the rooms to be cramped and small in size.
• The breakfast buffet is noted for lacking variety, with dishes often finishing early.
• Some consider the resort's location to be distant from services and key areas.

What guests love

Emirati guests appreciated the enjoyable water activities at the resort, alongside helpful staff who assisted with luggage.

• Emirati families enjoyed the presence of a great water park for children.
• Staff provided attentive service in handling luggage during check-in and check-out.
• Rooms are equipped with essential amenities like a fridge, iron, and kettle.

Areas to improve

Some Emirati visitors noted the resort's distance from the city center and airport, with comments on small room sizes and high prices relative to the offering.

• The resort is located a drive away from the city center and airport.
• Some rooms are small in size and have dated furniture.
• Guests felt the prices were too high for the level of accommodation and location.

What guests love

Kuwaiti guests found Tilya Resort Hotel to be a comprehensive destination offering a pleasant experience, highlighting its entertainment facilities and good services.

• Families enjoyed the water park and dedicated children's entertainment.
• Warm hospitality and the kindness of the staff were appreciated.
• The food quality and taste were noted as delicious.
• The resort's cleanliness and safety were praised.

Areas to improve

Some Kuwaiti guests noted aspects such as room size, breakfast quality, and certain facilities requiring maintenance.

• Some rooms were considered a bit small.
• The breakfast buffet did not meet expectations.
• Issues included a broken jacuzzi and cold pool water.
• The resort's relative isolation from external services was mentioned.

What guests love

Qatari guests enjoyed certain facilities at the resort, particularly the pools and water attractions which provided a pleasant experience.

• The swimming pools and water games were a main attraction.
• Overall cleanliness of the place received praise.
• Some families had an enjoyable stay at the resort.

Areas to improve

Some Qatari visitors encountered challenges regarding room cleanliness and reception service, in addition to the location being somewhat distant from the city center.

• Rooms required more attention to cleanliness.
• Reception staff were perceived as not friendly enough.
• The location is relatively far from Trabzon.
• Rooms were considered small in size.

What guests love

Omani guests appreciate the friendly service and cooperation from hotel staff, with specific staff members often highlighted. The tranquil seaside location, complemented by amenities like water games, contributes to a pleasant family stay.

• Guests commend the welcoming and cooperative nature of the hotel staff, with particular mentions of certain individuals.
• The breakfast is noted as good and satisfying, offering a pleasant start to the day.
• The quiet location facing the sea provides a relaxing atmosphere suitable for families.
• The on-site water games are considered a valuable and enjoyable addition to the resort.

Areas to improve

Some Omani guests encountered issues with room cleanliness and infrequent linen changes, alongside comments on limited breakfast variety and the absence of certain basic amenities like coffee or reception contact numbers.

• There were observations of shortcomings in room cleanliness and a lack of regular sheet changes during longer stays.
• Some guests noted a limited variety in breakfast options and the unavailability of certain essentials.
• Complaints were made regarding difficulty accessing reception services or a lack of necessary contact information.
• Certain rooms were noted to be susceptible to noise from the corridors.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Devlet sahil yolu üzeri A Küme Evleri Darıca Mevkii Akçaabat, Trabzon, 61040 Trabzon, Turkey