Yol Is Holiday Trabzon

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Guests frequently praise the hotel's prime central location near the city square and shops, alongside the staff's welcoming and helpful demeanor.

• The strategic location offers easy access to essential services and vibrant areas.
• Staff members are consistently described as friendly and cooperative, providing attentive service.
• Rooms are noted for their spaciousness and comfort, ensuring a pleasant stay.
• The breakfast selection is varied and tasty, receiving positive remarks from visitors.

Areas to improve

Some guests noted instances of smoke odors in rooms, varied opinions on breakfast quality, and minor issues concerning service and cleanliness.

• There are occasional mentions of unpleasant odors within some rooms.
• Breakfast quality and variety did not meet all guests' expectations.
• A few visitors experienced delays during check-in or minor service-related inconveniences.
• Improvements in room and corridor cleanliness were suggested by some reviewers.

What guests love

Saudi guests praise the hotel's good central location in Trabzon, offering easy access to the main square, markets, and various amenities.

• The hotel's prime location is very close to Trabzon's main square, markets, and dining options.
• Rooms are spacious, clean, and comfortable, featuring elegant furnishings suitable for families.
• Staff members are friendly and helpful, providing attentive service with a welcoming attitude.
• Breakfast is good and varied, receiving appreciation from visitors.
• The overall cleanliness of the hotel and its facilities is consistently noted.

Areas to improve

Some Saudi guests noted minor issues concerning cleanliness, such as occasional odors or a lack of attention to specific bathroom details.

• Unpleasant odors were reported in some corridors or rooms.
• A few visitors observed insufficient cleanliness in specific areas or the need to request it.
• Some guests mentioned the absence of cookware in the kitchen or bidets in bathrooms.
• Difficulty was experienced by some in locating parking or understanding its usage.

What guests love

Emirati guests appreciate Yol Is Holiday Trabzon's convenient location, making it a preferred choice for exploring Trabzon. The hotel offers comfortable stays and good service.

• The hotel's strategic location and proximity to key attractions were frequently praised by visitors.
• Guests noted the comfort and cleanliness of the rooms, along with useful amenities.
• The staff's friendly demeanor and helpfulness were valued by many.
• Breakfast offered a satisfactory variety and quality for many guests.

Areas to improve

A few Emirati guests noted that the carpet cleanliness could be improved, mentioning some less pleasant odors in the rooms.

• The carpet cleaning in rooms was mentioned as needing more attention to avoid odors.
• Breakfast was described by some visitors as ordinary or below expectations.

What guests love

Kuwaiti guests appreciate the hotel's central location, offering easy access to shops and restaurants, alongside the welcoming and cooperative staff.

• Rooms are spacious and comfortable, with daily cleaning services provided.
• The hotel is conveniently situated near the main square and shopping areas.
• Check-in is swift and friendly, with very helpful staff.
• Breakfast is tasty and varied, and free parking is available.

Areas to improve

Some Kuwaiti guests experienced issues with external noise penetrating the rooms, which affected their sleep quality.

• Noise from cars and people could be heard inside the rooms.
• The breakfast quality did not meet some guests' expectations.
• The sound of doors closing was noted as disruptive.
• Some rooms had dim lighting.

What guests love

Qatari visitors appreciate the hotel's prime location near the central square, making it a convenient base for exploring the area.

• The hotel's location is close to the center and the main square.
• Easy access to surrounding facilities and services.

Areas to improve

Some Qatari visitors experienced persistent room disturbances from unresolved noise, alongside negative interactions with certain staff members who lacked courteousness.

• Annoying noise in rooms was reported without resolution.
• Some staff members displayed a dry and unhelpful demeanor.
• Cleaning staff interfered with room air conditioning settings.

What guests love

Bahraini visitors appreciate the hotel's prime location in the heart of Trabzon, offering easy access to key attractions. Many also praised the cleanliness and comfort of the rooms, along with the quality of the breakfast.

• The hotel boasts a central location, conveniently close to Trabzon Square and vibrant markets.
• Rooms are spacious and comfortable, providing a pleasant stay for families and individuals.
• Guests enjoyed a varied and tasty breakfast with live cooking options.
• The staff's courteousness and helpfulness were valued by visitors.

Areas to improve

Some Bahraini visitors encountered challenges with delayed room readiness upon arrival, alongside issues concerning reservation management and the availability of specific room types.

• Delays in room preparation and check-in were reported by some guests.
• A few visitors experienced difficulties with the availability of booked rooms, leading to unexpected changes.
• Minor issues were noted regarding room amenities, such as small bed linens and the absence of a bidet.

What guests love

Omani guests appreciated the hotel's prime location near the main square, praising the spacious and clean rooms, along with the breakfast variety.

• Convenient location close to the main square.
• Spacious and well-maintained rooms.
• Good variety and quality of breakfast options.
• Availability of complimentary hotel parking.

Areas to improve

Some Omani visitors noted areas for improvement, including lingering smoke odors in rooms and perceived high pricing.

• Lingering smoke smell noted in non-smoking rooms.
• Suggestions for enhancing overall hotel cleanliness.
• Some guests found the accommodation prices to be high.
• Limited main course selections at the breakfast buffet.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Carsi Mah., Uzun Sokak No:84 Ortahisar, Trabzon, 61100 Trabzon, Turkey