Zin Hotel İstanbul
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciated the welcoming reception and helpfulness of the hotel staff, with specific praise for employee Faisal's attentive service.
- Guests noted the good service from reception staff.
- Employee Faisal was commended for being respectful and helpful.
- The staff's welcoming attitude was appreciated.
Areas to improve
Some Arab guests encountered challenges with room service, noting infrequent cleaning, recurring issues with key cards needing reprogramming, and unannounced room changes.
- Some guests reported infrequent room cleaning during their stay.
- Key cards frequently malfunctioned and required reprogramming.
- Rooms were changed and belongings moved without prior notification.
What guests love
Saudi visitors highlight the attentive service provided by employee Faisal, describing him as helpful and respectful.
- Employee Faisal is noted for his respectful and good service.
- Some guests appreciated the kind and helpful interactions.
- The hotel offers a comfortable stay for families and groups.
Areas to improve
Some Saudi visitors encountered a negative experience with a Turkish employee due to poor handling.
- One Turkish employee handled guests poorly.
- The interaction with this staff member was unsatisfactory.
- There is a need to improve service levels from certain staff.
What guests love
Qatari guests found the reception staff to be very helpful and cooperative during their stay.
- Reception staff provided very good assistance.
- Hotel employees were cooperative.
- A generally comfortable stay experience.
Areas to improve
Some Qatari visitors encountered issues with room cleanliness and key card functionality, alongside an unexpected room change.
- Room cleaning was infrequent during longer stays.
- Key cards frequently stopped working, requiring reprogramming.
- The room was changed and belongings moved without prior notice.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- City view
- View
- Dining table
- Cleaning products
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Dining area
- Seating area
- Desk
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Breakfast in the room
- Tea/Coffee maker
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
- Family rooms
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Carbon monoxide detector
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Hardwood or parquet floors
Where it is
İnkılap Caddesi 6, Fatih, 34096 Istanbul, Turkey